Shipping & Returns

SHIPPING

Australia-Wide Delivery
We provide specialist delivery of our roses across Australia. To ensure your plants arrive in peak condition, we use custom-designed packaging that protects the root system and foliage during transit.

Potted & Bare Root Seasons
Potted Roses: Available and shipped year-round. These are dispatched in their pots with established root systems.
Bare Root Roses: These dormant plants are shipped without soil during the winter months, typically between June and August.

State Quarantine Restrictions
Please note that we only ship bare root roses to Western Australia and Tasmania due to strict biosecurity regulations. We cannot ship potted roses to these states. Additionally, certain species (such as Rosa canina) are prohibited and cannot be sent to these regions.

Dispatch Schedule
To ensure plants are not held in courier depots over the weekend, we generally dispatch orders on Mondays and Tuesdays. You will receive tracking details once your roses are on their way.

Shipping Fees 
Flat postage rates

Region	1-3 potted roses	4+ potted roses
VIC, NSW, ACT, SA	$28	$38
QLD, NT	$35	$45
TAS, WA (bareroot only)	$78	$78

RETURNS

We stand behind our stock and offer a 12 month guarantee. We take pride in the health and vigour of our roses. All plants are guaranteed true-to-type and healthy at dispatch. While failures are rare, we will replace any rose that does not survive despite being properly cared for.